Refract Group2026
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Product design guides
UX audits, prototypes, sprints and complex workflows, from work on real products.
5 guides
- Designing complex SaaS workflows: lessons from KeeyuProduct
Refract - What does a product designer actually do?Product
Naiya - How to run a UX audit that leads to useful fixesProduct Naiya
- Prototype vs MVP: what should you build first?Product
James - What is a product sprint, and when should you run one?Product Naiya
Questions these guides answer
One from each guide. The full answer is in the guide.
Some do, and some work closely with engineers. Either way, the design has to account for technical constraints and be checked in the working product. Coding ability alone does not establish research or design skill.
No. An expert review examines the product; user research observes or asks the people who use it. They can inform each other, but an audit should clearly identify which findings came from user evidence.
Sometimes. Review its architecture, accessibility, security, data handling and operating limits before relying on it in production. A convincing demonstration does not establish production readiness.
A design sprint is a defined five-day method for prototyping and testing an idea. Product sprint is a broader term. At Refract it means one problem, a browser prototype on your content, user testing and a build plan, with a fixed duration agreed for the scope.
Working on something like this?
Tell us where it’s stuck. We’ll tell you what we’d do first, and whether we’re the right team.
Most teams start with a call, then a sprint or an audit.
The people you’d work with, from the first call to launch