Building brands and products for companies that build everything else.

We are an integrated creative lab. We work with pre-seed to S&P 100 orgs across their digital footprint.

Built at the edge of possible.Here is what we do.

Services

  1. 01

    Strategy

    Where a company is going and what it should make first, the audience, the position it takes, and the order everything below this happens in.

    • Research
    • Positioning
    • Roadmap
  2. 02

    Brand

    The system a company is recognised by: name, mark, type and voice, built to hold up everywhere it is seen.

    • Naming
    • Identity
    • Voice
  3. 03

    Product

    Digital products taken from a rough idea to a thing people use, designed and built in the same room.

    • Prototyping
    • UX/UI
    • Design systems
  4. 04

    Web

    The site a company is judged by before anyone has spoken to it, the pages, the words on them, and the way the whole thing moves.

    • Design
    • Content
    • Motion
  5. 05

    Growth

    Attention turned into revenue: the funnel, the messages that carry it, and the experiments that decide which of them stay.

    • Messaging
    • Funnels
    • Experiments
  6. 06

    Development

    The engineering under all of it: shipped in days rather than quarters, and built to hold up once the traffic is real.

    • Front-end
    • Back-end
    • Integrations

Don't take our word for it.Here is what they say.

Love your work Team Refract. From the very first connection, you guys have been sparky and contemporary in your approach. I feel we're nicely walking that tightrope of pragmatism and creative cut through. Most of all...it's fun! THANK YOU for the journey travelled so far!
AndyVP Marketing, Morse Micro

Video testimonial from Majella Campbell, CEO, Fishburners.

Majella CampbellCEO, Fishburners
No really, I never thought we could ever have such an awesome website. I would see other brands and go, how did they do that. Now I know how: work with an awesome agency like Refract.
JevonCEO & Founder, Keeyu

Video testimonial from Eric Fan, Founder and CEO, LUMOS.

Eric FanFounder and CEO, LUMOS
Refract has killed it again. We call your team FEDEX because you always deliver!!
RohithCOO, Managed

Video testimonial from Natasha Ritz, VP of Customer, Chirp.

Natasha RitzVP of Customer, Chirp
Super proud of the vision, energy & distinctive taste that went into bringing our refreshed brand to life.
SejalGTM Lead, Trusst AI

Video testimonial from Helen Murdoch, Founder, Doughpro.

Helen MurdochFounder, Doughpro
We love our new look and website. Thanks so much, your team smashed it.
PollyMarketing Specialist, Kaizn

Our team