Refract Group2026
Blog
Working with a studio
How to brief one, when to hire one, and what the alternatives cost you.
5 guides
Refract
James
Naiya
Minh
LanQuestions these guides answer
One from each guide. The full answer is in the guide.
There is no single best one. Twelve studios showed product design for at least two B2B software products on their own websites on 14 November 2026: Refract (we wrote this list), Airteam, Bapple, Humaan, Morphic, Pollen, Raw.Studio, Shoreditch Design, Symplicit, Thinkmill, UntilNow and UX Connections. We are listed first because we wrote it, the others are alphabetical, and the order is not a ranking. Refract wrote it and is on it.
Per month, often yes. Per result, it depends on the work: a subscription is efficient for well-defined requests, but a brand or product decision broken into a queue of tickets can cost more in rework than a defined project would have.
One to two pages is enough for most projects. If it runs longer, the problem usually hasn’t been agreed internally, and the brief is carrying the debate instead of the decision.
Working on something like this?
Tell us where it’s stuck. We’ll tell you what we’d do first, and whether we’re the right team.
Most teams start with a call, then a sprint or an audit.
The people you’d work with, from the first call to launch