One problem, prototyped and tested in a week.

$2,500 for one week, fixed. We agree the problem the week is for before it starts. If more work with us starts within 60 days, the $2,500 comes off the price of that work in full. If you go no further, you keep the prototype and the plan.

One week, with the end date fixed before it starts. Work usually begins within a couple of weeks of a first call, and a sprint can often start sooner than that. If the problem turns out to be too big for a week, we narrow the problem and keep the date.

Not quite. A design sprint is a defined five-day method for prototyping and testing an idea. Product sprint is a broader term. Ours means one problem, a prototype that runs in a browser on your content, a test with your users and a plan for the next build. If you came looking for a design sprint, this is what we offer in its place.

The week has four parts, always in the same order. We audit what exists and narrow the problem to one question. We build a prototype of the flow in a browser. Your users try it while we watch. Then we write the plan. How the days divide depends on the problem.

A decision-maker and someone who knows the product’s data and history, plus the users for the test. The decision-maker should be there for the audit at the start and the plan at the end. Before the week, book the users and gather content the prototype can run on, with anything sensitive anonymised. We also need to see the product, its analytics and its support history.

A working prototype of one flow, a written account of what your users did with it and a plan for what to build, in what order and at roughly what cost. All three are yours to keep. You can hand them to our team or to any other.

Run an audit when the product exists and you do not yet know where it fails. Run a sprint when you know the problem and need to learn whether a fix works before you build it. Each takes one week and costs $2,500. An audit ends with findings in order, and a sprint ends with a tested prototype.

You decide. The plan says what to build and in what order, and it is yours whether or not we build it. If you carry on with us and the work starts within 60 days, the $2,500 comes off its price. We scope the next piece and agree what it costs before it starts.

The designers and developers who would build the product, with no account manager in between. That is why the plan can carry a rough cost: it is written by people who know what the code will take. The same team designed and built Prism, our own product, from start to finish.

Yes. We run them from our Sydney studio, and the product sprint is our entry offer for product work. Most of the companies we take on have raised a seed or Series A round, and we work with earlier ones where the partnership looks like a long one.