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Product and engineering

Complex products made easy to use, designed and built by one team.

Product design, internal tools and engineering for companies shipping software, by the same people from the first flow to the last commit.

  • Morse Micro
  • Accenture
  • Crimson Education
  • Lumos
  • Superpower
  • Managed
  • Startmate
  • Keeyu
  • Publicis Groupe
  • Everlab
  • Kaizn
  • Trusst AI
  • Concord Visa
  • Cardinal
  • Anyway
  • Turbo AI

The product is where every promise gets tested.

We design the flows and interfaces, build the internal tools your team keeps asking for, and engineer the systems underneath. It sits at the centre because brand makes the promise, marketing brings people in, and the product is where they find out if it was true. Our studio is in Sydney, Australia, and we work between Sydney and New York with companies shipping software.

How it meets the other two

  1. Why the company exists, and how it sounds.

    Product design Customer experience
    People learn what a brand means inside the product, not on the homepage. So the onboarding, empty states and error messages get the brand’s voice.
    See Brand and mission
  2. Who hears about it, and how they find it.

    Engineering SEO / GEO
    Search engines and AI answers read your pages, not your pitch. Speed, structure and markup are engineering, so they go in from the first commit.
    Engineering Web
    The site and the product usually drift apart. We build both from the same components, so when the product moves, the site keeps up.
    See Marketing and growth
  3. What people use every day.

Start with a product sprint.

One problem, a fixed length, and a working prototype in front of your users at the end. If it’s worth building, you’ll know. If it isn’t, you’ll know that cheaper.

  • One product or flow
  • Fixed length
  • Price agreed upfront
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  1. Audit

    An audit of the product or flow as it is

  2. Prototype

    A clickable prototype of the fix

  3. Test

    What your users did with it, in their words

  4. Plan

    A build plan and estimate, yours to keep

What we do, in detail.

Product design

The flows and screens people use, and the design system that keeps them consistent as the product grows.

  • Flows
  • Screens and states
  • Design system
See product design

Internal tools

Tools for your own team, not your customers. Software shaped around how your company works, so the repetitive jobs get done without hiring more people for them.

  • Operational interfaces
  • Connected workflows
  • Brand tools
See internal tools

Engineering

The systems and integrations underneath, built to take the load once people depend on them, and easy for your team to build on.

  • Front end
  • Back end and integrations
  • Handover
See engineering

Let’s fix it before your users find it.

Tell us where you are. We’ll tell you whether we’re the right team, and what we’d do first.

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  • Angus
  • James
  • Naiya
  • Lilian
  • Luca
  • Minh
  • Jorge
  • Toffee

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The same team, on the other two parts of the job.

Questions we get asked

If yours isn’t here, ask us. We’d rather answer it before you sign anything.

  1. Yes, and we’d rather. We can design alongside your engineers, build with them, or take one piece of the product end to end and hand it back in a state they can keep building on.

  2. Usually. We look at what you run before we scope anything, and if something sits outside what we do well, we’ll say so rather than learn it on your time.

  3. No. A lot of our work starts with one flow, one internal tool or one integration. The product sprint exists for exactly that.

  4. Both. The people who design it also build it, so nothing is lost between a design file and the code.

  5. Both. We work with teams from pre-seed to the S&P 100. What they share is a product that has to work for people who rely on it.

  6. Fixed, for a defined piece of work, or as a team over time for a product that keeps moving. We agree which before we start.

  7. Product design starts from $10,000 a month. An embedded team, our designers and engineers inside your sprints, costs from $10,000 to $30,000 a month. A project is scoped together and billed in stages, and a product sprint has a fixed length with the price agreed upfront.

  8. A focused piece of product design on one area usually takes four to six weeks. A full product design engagement usually takes ten to sixteen weeks. An MVP, or a build of that size, usually takes eight to twelve weeks. We agree the scope and the timeline before we start.

  9. You do. The designs, the code and the documentation are yours.

  10. We can stay on and keep improving it, or hand it over with what your team needs to run it. Your call either way.